Documentation
User Management
Manage users, roles, and permissions.
User Management
Manage your organization's users, their roles, and facility assignments from the Admin Dashboard.
User List
Access the user list from the main navigation:
Columns
| Column | Description |
|---|---|
| Name | User's full name |
| Login email address | |
| Role | Admin, Manager, Operator, Viewer |
| Status | Active, Inactive, Suspended, Pending |
| Facilities | Assigned facilities |
| Last Active | Last login timestamp |
Search and Filter
- Search by name or email
- Filter by role
- Filter by status
- Filter by facility
Pagination
- Configure results per page (10, 25, 50, 100)
- Navigate between pages
- Jump to specific page
Adding a New User
- Click "Add User" button
- Fill in user details:
| Field | Required | Description |
|---|---|---|
| First Name | Yes | User's first name |
| Last Name | Yes | User's last name |
| Yes | Login email (must be unique) | |
| Role | Yes | Select role |
| Facilities | Yes | Assign to facilities |
- Click "Create User"
- User receives invitation email
User Roles
Admin
- Full platform access
- User management
- Facility management
- Subscription management
- Settings configuration
Manager
- Facility-level administration
- User management within assigned facilities
- Reports and analytics access
- Cannot modify billing or subscriptions
Operator
- User management (non-admin roles only)
- Report viewing
- Cannot modify facilities
Viewer
- Read-only access
- View reports and dashboards
- Cannot modify any data
User Status
| Status | Description |
|---|---|
| Active | User can log in and use the system |
| Inactive | Account created but not yet activated |
| Suspended | Account temporarily disabled |
| Pending | Invitation sent, awaiting acceptance |
Managing User Status
Deactivate a User
- Find the user in the list
- Click the Actions menu (three dots)
- Select "Deactivate"
- Confirm the action
- User can no longer log in
Reactivate a User
- Find the deactivated user
- Click the Actions menu
- Select "Reactivate"
- User can log in again
Suspend a User
Use suspension for temporary access removal:
- Find the user
- Click Actions > "Suspend"
- Add suspension reason (optional)
- User is immediately logged out
Facility Assignments
Users can be assigned to multiple facilities:
Assigning Facilities
- Open user profile
- Go to Facilities tab
- Click "Add Facility"
- Select facility from dropdown
- Click "Save"
Removing Facility Access
- Open user profile
- Go to Facilities tab
- Click Remove next to the facility
- Confirm removal
Bulk Actions
Perform actions on multiple users:
- Select users using checkboxes
- Click "Bulk Actions" dropdown
- Choose action:
- Assign to facility
- Change role
- Deactivate
- Export selected
Invitation Management
Resend Invitation
If a user hasn't received or has lost their invitation:
- Find the pending user
- Click Actions > "Resend Invitation"
- New invitation email is sent
Cancel Invitation
- Find the pending user
- Click Actions > "Cancel Invitation"
- Invitation link is invalidated
User Activity
View individual user activity:
- Click on user name to open profile
- Go to Activity tab
- View:
- Login history
- Actions performed
- Examinations documented
- Patients created
Best Practices
- Use the principle of least privilege when assigning roles
- Regularly review user access
- Promptly deactivate users who leave the organization
- Assign users only to facilities they need access to
- Monitor the activity log for unusual behavior